What We Collect and Why We Collect It
When you open an account, we collect your name, contact details, and the credentials you create. Every time you deposit through bKash, Nagad, or Rocket, we record the transaction amount, wallet reference number, and timestamp — not your wallet PIN, which never reaches our servers. We
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use this transaction data to confirm your deposit, match it to your account, and process withdrawals back to the same wallet. We also collect device identifiers, browser type, and session activity to keep your account secure and to detect unusual access patterns. If you contact support,
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the conversation is stored so our team can follow up accurately. We do not sell your personal data to third parties. We may share limited data with payment processors like bKash, Nagad, and Rocket solely to complete your transaction. Data retention periods depend on the regulatory
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requirements of the jurisdiction in which you access the platform — availability and specific obligations vary by local law and eligible region. You can request a copy of the data we hold, ask us to correct inaccuracies, or submit a deletion request through the contact channels
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listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.